Florist Isleworth Accessibility Statement

Our Commitment to Accessibility at Florist Isleworth

At Florist Isleworth, we believe that everyone in the Isleworth community should be able to enjoy and order beautiful flowers online, regardless of ability or circumstance. Accessibility is a core value in our approach to website design and customer service. We are dedicated to providing a seamless online experience for all customers, ensuring that no barriers prevent anyone from enjoying our florist services in Isleworth.

WCAG 2.1 AA Compliance

Our website aims to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. These guidelines are internationally recognised as the standard for digital accessibility, ensuring content is perceivable, operable, understandable, and robust for a wide range of users, including those with disabilities. By aligning with these standards, we work to make ordering from Florist Isleworth’s online store as inclusive as possible for all Isleworth customers.

Screen Reader Compatibility

We recognise the important role that assistive technology, such as screen readers, plays in the daily lives of many web users. Our website is designed to be fully compatible with popular screen reader software, ensuring that all textual content, images, and form elements are accessible and properly labelled. Whether you are browsing our flower arrangements, reading descriptions, or checking out, our site is built so that every step is clearly communicated to users who rely on screen readers.

High Contrast and Readable Design

Visual clarity is essential for customers with low vision or colour blindness. That’s why Florist Isleworth employs a high contrast colour scheme throughout the website. Text is sized for readability, and we have selected fonts and layouts that reduce visual clutter and simplify navigation. We also avoid using colour as the sole means of conveying information, ensuring that all users can navigate and interact with our site effectively.

Accessibility for All Isleworth Customers

Being an accessible florist in Isleworth means more than just following guidelines—it’s about making sure anyone can search, select, and order flowers online with confidence and ease. We regularly audit and test our website, seeking feedback from users to continuously enhance accessibility. Our goal is for every customer, regardless of ability or technology used, to feel valued and accommodated.

Contacting Us About Accessibility Issues

Florist Isleworth welcomes feedback from our customers about the accessibility of our website and services. If you encounter any difficulty using our site, have suggestions for improvement, or need assistance placing an order, we are here to help. Please use the contact details provided on our website or speak directly with our team. Your input helps us fulfil our mission to be the most accessible florist in Isleworth.

Continuous Improvement

Accessibility is an ongoing process, and we continually strive to maintain and improve the accessibility of Florist Isleworth. Our team stays up to date with best practices and technological advances to ensure that new content, features, and updates do not compromise the accessible experience our customers expect. We invite you to join us in making Florist Isleworth a truly inclusive choice for floral gifts in the local community.